Contact Us

Questions, feedback, or need more information?

If your question is not answered on one of our information pages or something is unclear, please send us an email at support@Mayciw.com.
Kindly include your name, phone number, and the city you live in. If you are contacting customer service after making a purchase, please also attach product photos.

Customer Service – Opening Hours
Monday to Friday: 09:00 – 17:00
Saturday: 10:00 – 18:00
Sunday: Closed

Frequently Asked Questions

Q: How long does it take to receive my package?
A: Please note that we typically require 3 to 7 days to process your order before shipment. We do our best to ship your order as quickly as possible. After shipping, the estimated delivery time is 14 to 30 days depending on the country or region. Please also consider holidays, which may affect delivery times.

Q: What is your return policy?
A: Once we receive your return and inspect the condition of the item, we will process your return or exchange. Please allow at least 14 days from the receipt of your returned item for your return or exchange to be processed.

Q: How can I contact you regarding my order?
A: You can contact us by email at support@Mayciw.com or by using the form on this page.